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Doctor and Patient

patient INFORMATION AND SUPPORT 

Your health and comfort are our top priority. We understand that managing respiratory conditions can be overwhelming, and having the right information and support is crucial. That’s why we’ve developed this program to provide answers to your most pressing questions and guide you through the entire process of homecare oxygen therapy.

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Top Questions Answered: Your Oxygen

Therapy Essentials

  • What is Homecare Oxygen Therapy?

  • How Do I Know If I Need a Backup Cylinder?

  • What Are the Benefits of Portable Oxygen Concentrators?

  • How Do Medical Aids Work for Homecare Oxygen Therapy?

  • How Often Should I Replace Consumables Such As Humidifier Bottles and Cannulas?

We’ve curated answers to these and other important questions to help you feel informed and confident about your therapy.

The Importance of Backup Cylinders: Safety and Assurance

Having a backup oxygen cylinder is a critical component of your therapy plan. Backup cylinders ensure that you have access to oxygen at all times, especially during power outages or device malfunctions. We recommend every patient have a backup cylinder on hand, and our team can assist you in selecting the right size and capacity based on your oxygen needs.

How Do Medical Aids Work for Oxygen Therapy? Leave the Paperwork to Us

Navigating the medical aid process can be challenging, but we’re here to simplify it for you. Respocare takes care of all authorizations and billing on your behalf. All we need is your oxygen prescription and, if required, an Arterial Blood Gas (ABG) test. Once we receive your documentation, we handle the entire authorization process with your medical aid, ensuring that you receive your equipment as quickly as possible.

Chronic Disease Management and Homecare Oxygen Therapy

Chronic conditions like COPD, pulmonary fibrosis, and severe asthma require careful management. Homecare oxygen therapy plays a vital role in maintaining your quality of life. Our specialists provide ongoing support and regular check-ins to ensure your therapy is effective. Our team also collaborates with your healthcare provider to adjust your therapy as needed, ensuring you receive the best care possible.

5. Choosing the Right Portable Oxygen Solutions: Find the Freedom to Live

Portable oxygen concentrators (POCs) are designed to provide the mobility and freedom you need to maintain your lifestyle. Whether you require continuous or pulse flow, Respocare offers a range of POCs to suit your requirements. Our experts can help you choose the best device based on your lifestyle, mobility needs, and prescription. We also offer both rental and purchase options for your convenience.

OPEP Devices: Aiding in Airway Clearance

OPEP (Oscillating Positive Expiratory Pressure) devices such as the Aerobika help in clearing mucus and improving lung function. These devices are beneficial for patients with COPD, chronic bronchitis, and cystic fibrosis. Respocare provides a range of OPEP devices, including nebulizers and spirometers, to assist with your airway clearance therapy. Our team will guide you on how to use these devices effectively as part of your homecare routine.

Consumables and Accessories: Everything You Need for Effective Therapy

Keeping your oxygen equipment in optimal condition is essential. We supply all necessary consumables, including humidifier bottles, nasal cannulas, oxygen masks, and tubing. Regular replacement of these items ensures safety and hygiene. Contact our support team for guidance on when to replace these items and to place orders for any accessories you may need.

Want to Learn More? Contact Our Dedicated Support Team

Have more questions or need assistance? Our patient support team is available 24/7 to help you with any concerns or queries you may have. Whether you need help selecting the right device, understanding your medical aid coverage, or troubleshooting your equipment, we’re just a call away. 

Contact Us

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